Call/Contact Centre Sector

Call centre transformed into global leader for KYC, risk management solutions

Apr 10th, 2010 | By maltainc | Category: Call/Contact Centre Sector

In just four years, QGen, the St Julian’s-based company servicing the international financial industry, has grown from call centre to a unique global solution for leading clients including banks, debit and credit card providers, online ”e-wallets”, retail and telco groups and pay day loan operators, according to chief executive officer Damian Mifsud.  Thanks to significant investment in [...]



Successful trade mission to Denmark

Oct 24th, 2009 | By maltainc | Category: Academic Programs, Aviation Sector, Back Office Services, Banking, Call/Contact Centre Sector, Economics, Foreign Investment, Information Communication Technology, Real Estate, Services to facilitate business, Trade Finance, Trade and trade fairs

Twenty Maltese companies from various sectors made good contacts during a trade mission to Denmark, organised jointly by Malta Enterprise and Malta’s Embassy in Copenhagen. The delegation promoted a range of goods and services including foodstuffs, electronics, renewable energy, ICT, household goods, financial services, real estate services and aviation services. The delegation was headed by the president of the Malta [...]



Centrecom Ltd celebrates operations in Malta

Nov 20th, 2008 | By maltainc | Category: Call/Contact Centre Sector

From: Times of Malta, 20 November 2008
Centrecom Ltd, a multi-lingual contact centre services provider, celebrated its second year of operations in Malta.  Centrecom Ltd handles inbound and outbound call services, help desk services, reservations and e-ticketing, operator services, customer acquisition and customer care.
Click here to read the full article.